Some feed back fr0m Our guests 02

Hi Julia,

We arrived home safely, but very tired, and spent yesterday recovering fr0m the flight.

It was lovely to meet you & your colleagues at your office. We felt very welcome. Please tell you friends that you all made us feel quite at home. Thank you also for the gifts & meal that we thoroughly enjoyed. It was very kind of you to show us some of the real Vietnamese way of life.

We were very happy with the way you helped us plan & organise our trip to Vietnam & Laos and were very impressed with your quick email responses to all our questions & requests, & felt that we were dealing with a friendly & competent advisor, even before we met you.

This was the first time we had booked everything using the internet, & we were thrilled that everything went so smoothly, thanks to your help with booking Vietnam Airlines flights & modifying the Laos Treasures tour to suit our needs.

In Laos, our guide Phet & driver Huyn were terrific. The vehicle we travelled in was new & very comfortable & we were given a very good description of all the sites we visited. The accommodation was also first class & we had no complaints at all.

Our only suggestions that might help, is for you to list the tour/trip dates, & the corresponding itinerary & accommodation for those dates (as we did for the Laos tour) as soon as possible in your communications, to make it very clear to customers when & whe-re they are going & what they will be doing.  You might also need to make it clear that people will need to pay for their Laos visas when they arrive at the Laotian airport. We had to pay for these at Vientiane airport & we had thought we had already paid for them in the $70 paid to Andrew in HCMC.  We were a bit confused about the $70 which was paid back to us in Laos, and although we were not worried about this, other people might be.

I have attached the photos taken at your office. Hope you like them & can find them useful to advertise your services.

Thank you again for all you help in planning a marvellous trip that we truly enjoyed & that has given us many happy memories of your country & its people. We really appreciated your warm, friendly service. We will certainly recommend you & VietnamTripadvisor to any friends intending to travel to Vietnam & its neighbouring countries, and we would not hesitate to use your excellent services again in the future.

Our warmest regards,

Margaret &  Jack , Australia

Hi mr.Big

 I came back home in Hong Kong for few days, and now would write to you some comments on Sapa Trip in the last late March. I thank you very much for your good arrangement on Sapa tour.

 Frankly, it is very wonderful, except for one thing, I think a guide spoke a little of English, might be we are journalists, and we want to learn more about ethnic people living in small villages in Sapa, so it would be a perfect trip if having a better guide.

Aside fr0m that Sapa train is so nice, very clean and good-looking, two of us had a cabin for our own, and it looks so beautiful out of our expectations. Victory Sapa hotel is very worth to staying, have no comments. We felt very satisfied.

We are completing our research on the trip to Vietnam, and feel very well. Thank you again

 We promise will give a favourable report in “Lonely planet”




Dear Mr. Thuc ,

Yesterday I reached my home. I spent 6 days in Vietnam and I am deeply impressed by the country and its people. Very nice people, always helpful, always kindly, wonderful cities, landscapes and wonderful dishes . I am sure to come again and then stay a longer time.

You and your travel company - managed 3 tours for us. The organization of the tours was perfect, the drivers and the guides tried to explain us as much as possible about country and people. You all did a perfect job!!!

SO, on my last e-mail to you, I want to thank you very much to all of you. For the future I wish you very much success. Be in good health.

Wolfgang Schromm

Dear Ms. Phan Hiep

Thank you very much for your arrangement us the interesting tour on Ha Long bay.

The tour arrangement is fine for 8 January 08. We were very satisfied with the tour, especially the tour guide, he is very friendly and kindly person with a knowledgeable English and professional skills.

Once again, Thank you very much for everything you done for us!

Kindly Regards!

 Sarah Chan


Dear Ms. Thu

We have now completed our trip to Vietnam.  What an amazing experience all of us had in your BEAUTIFUL country!  I so appreciate everything you did to help us put this together. You have been so amazing in helping me put this trip together

For me and my group!  I can't thank you enough; you have made it so easy.

I will not hesitate to recommend you - to our friends!

Thank you again for all you have done!

Paula Kooring fr0m   American.


Just a few words, We want to thank you very much for  your arranging  the trip for us to the NorthWest of Vietnam. Everythings were perfected. Especially, Mr Hieu - our Tour Guide, so please give our Thanks to him a good knowledge and funny Tour Guide. He help us alots in this Tour.  In brief, That Trip made us impressive and satisfied.
Once again, Thank you for everything.
Bey bey fr0m Italia, Vittoio.
Email: maudori

Hello Julia Trang

We would like thank you very much for your arrangement our trip to Vietnam.We are couple fr0m United Kingdom who went to Ha Long Bay for the honeymoon. We were very happy and suprised  with a big flower and cake fr0m you at the first time we met you at the hotel and on the boat in Ha Long Bay. Just a few word to say that we like so much services. You made our honeymoon more romantic and unforgetable with the perfect services,
professional staffs and lovely trip.We will not hestitate to recommend your company to my friends. And we will meet you again on our sliver wedding and golden wedding 10 years or more if you still welcome us ...
 Once again thank you very much for everything you
did for us.
Lovely, Gareth Lewis. United Kingdom

Hello minh sinh travel

I would like to thank Mr. Tran and your staff that made our trip was such a wonderful trip. As I was a leader of my group, I've got no any complaints about the trip fr0m my group. They were very happy to all tours, transportations and meals. Sapa trip was very impressive as well as Halong Bay even though both trips were very short trip.  Wish to going back and staying longer at Sapa next time or maybe other places.  Of course, Vietnamtripadvisor is chosen to be my travel agent to anywhe-re in Vietnam.  In addition, I have already spread out my recommendation to many of my friends and colleagues.  They will get some questions fr0m them soon.

Thanks for your following up.

Best regards,

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